Compassionate, confidential, professional.
At Family Impact, we provide counselling services designed to support individuals, couples, and families through life's challenges — promoting emotional well-being, strengthening relationships, and empowering clients with practical coping strategies.
Confidential
Sessions are confidential. The only exceptions are where there is a serious risk of harm to you or another person, in which case we may need to involve appropriate authorities.
In Bulawayo
Visit our office at 45 Heyman Road for in-person sessions by appointment.
Tailored to you
Each session is shaped around your unique emotional, psychological and relational needs.
What we walk through with people.
- Individual counselling
- Marriage & Couples counselling
- Family counselling
- Parenting Guidance & Support
- Pre-marital & Relationship counselling
Family Impact, Bulawayo.
- 45 Heyman Road, Suburbs, Bulawayo, Zimbabwe
- +263 78 355 5034 / +263 77 343 0469
- familyimpactbyo@gmail.com
- By appointment — Monday, Wednesday & Friday (working hours)
Three simple ways to get in touch.
Pick whichever is easiest for you. There is no intake form — once we hear from you, we'll arrange a time that works.
If your situation is urgent — for example, you or someone you know is in danger, in mental health crisis, or experiencing abuse — please visit our emergency support page for crisis hotlines and specialist services.

Susan Nyamayaro
Family & Marriage Counsellor · 15+ years experience
Susan Nyamayaro is a Family & Marriage Counsellor with over 15 years of experience walking with individuals, couples and families across Zimbabwe. She is passionate about helping people find healing, hope and biblical wisdom for the everyday realities of marriage, parenting and personal growth.
[Replace this paragraph with Susan's full bio — training, qualifications, ministry background, areas of specialisation, and a personal note about her approach to counselling.]
Specialisation
- Individual counselling
- Couple & marriage counselling
- Family counselling
- Parenting & teen years