Counselling

Compassionate, confidential, professional.

At Family Impact, we provide counselling services designed to support individuals, couples, and families through life's challenges — promoting emotional well-being, strengthening relationships, and empowering clients with practical coping strategies.

Confidential

Sessions are confidential. The only exceptions are where there is a serious risk of harm to you or another person, in which case we may need to involve appropriate authorities.

In Bulawayo

Visit our office at 45 Heyman Road for in-person sessions by appointment.

Tailored to you

Each session is shaped around your unique emotional, psychological and relational needs.

Services offered

What we walk through with people.

  • Individual counselling
  • Marriage & Couples counselling
  • Family counselling
  • Parenting Guidance & Support
  • Pre-marital & Relationship counselling
Visit us

Family Impact, Bulawayo.

  • 45 Heyman Road, Suburbs, Bulawayo, Zimbabwe
  • +263 78 355 5034 / +263 77 343 0469
  • familyimpactbyo@gmail.com
  • By appointment — Monday, Wednesday & Friday (working hours)
Book a session

Three simple ways to get in touch.

Pick whichever is easiest for you. There is no intake form — once we hear from you, we'll arrange a time that works.

If your situation is urgent — for example, you or someone you know is in danger, in mental health crisis, or experiencing abuse — please visit our emergency support page for crisis hotlines and specialist services.

Portrait of Susan Nyamayaro
Meet your counsellor

Susan Nyamayaro

Family & Marriage Counsellor · 15+ years experience

Susan Nyamayaro is a Family & Marriage Counsellor with over 15 years of experience walking with individuals, couples and families across Zimbabwe. She is passionate about helping people find healing, hope and biblical wisdom for the everyday realities of marriage, parenting and personal growth.

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Specialisation

  • Individual counselling
  • Couple & marriage counselling
  • Family counselling
  • Parenting & teen years