Family Counselling Centre
Provides counselling and psychosocial support to individuals, families, and vulnerable communities.
- Individual counselling
- Trauma counselling
- Family counselling
- Child protection services
- Community psychosocial programmes
Emergency Support
If you or someone you know is in immediate danger, call emergency services now.
Family Impact is not a crisis service. If you are facing a mental health emergency, abuse, or risk of harm to yourself or another person, please use the contacts below or call emergency services. These organisations specialise in immediate support.
Support services
Counselling & Psychosocial Support
Kahle Counselling Hub
Professional counselling services providing confidential support for individuals and families.
92 Samuel Parirenyatwa Street, Bulawayo
- Individual therapy
- Family counselling
- Group counselling
Serenity Family Therapy Centre
A therapy centre providing counselling for individuals, couples, and families.
30 14th Avenue (between Herbert Chitepo & Fort Street), Bulawayo
- Bereavement counselling
- Crisis counselling
- Suicidal ideation support
- Family therapy
- Group counselling
Support services
Psychiatric & Mental Health Hospitals
Ingutsheni Central Hospital
The main national psychiatric referral hospital in Zimbabwe, providing specialised mental health services.
23rd Avenue, Belmont, Bulawayo
- Psychiatric assessment
- Inpatient mental health care
- Medication management
- Specialist psychiatric services
United Bulawayo Hospitals
A major public hospital offering general healthcare including mental health support services.
- Medical and emergency care
- Mental health counselling
- Referral to psychiatric services
Support services
Specialist Mental Health Services
Bulawayo Ketamine Clinic
Specialist treatment for treatment-resistant depression, trauma, and severe anxiety disorders.
Mater Dei Hospital, Bulawayo
- Psychiatric assessment
- Ketamine infusion therapy
- Follow-up psychotherapy and monitoring
Support services
Gender-Based Violence (GBV) & Protection
For people facing domestic violence, sexual abuse, or safeguarding risks.
Musasa Project
Support for survivors of domestic violence.
- Crisis counselling
- Legal support
- Safe shelters
- GBV hotline
Zimbabwe Republic Police Victim Friendly Unit
Police unit specialising in cases of child abuse, sexual violence, and domestic violence.
- Abuse reporting
- Protection and investigation
- Safeguarding referrals